Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,371 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well stocked store minded by knowledgeable staff. Very transparent with great electronic communication.”

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Posted 1 year ago

“Fair pricing and a good source for parts for quality equipment.”

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Posted 1 year ago

“Item arrived exactly on time as it was urgently needed.”

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Posted 2 years ago

“They stocked the part for my hunter srv valve”

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Posted 2 years ago

“Good communication on the status of my order that was backordered. Great price. The rain sensor was easy to install and works as advertised. Thank you.”

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Posted 2 years ago

“I recieved the wrong part but no fault of the store.”

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Posted 2 years ago

“It was timely and as described!”

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Posted 2 years ago

“The response to the order I submitted was quick and friendly, followed by a prompt delivery.”

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Posted 2 years ago

“Easy to order right product. Delivery within 4 days”

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Posted 2 years ago

“I have ordered parts from Sprinkler Supply Store recently, as well in the past, for my HUNTER Lawn Sprinkler System with Hunter I-20 Rotors.. I have been very happy with their service and parts”

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Posted 2 years ago

“Cap & Spindle Assembly Did not fix my problem. The auto shutoff still doesn't work.”

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Posted 2 years ago

“Excellent tracking updates and product”

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Posted 2 years ago

“Found it easy to review catalog of sprinkler parts. Have an old system and needed some new nozzles and filters, ended up calling in an order because was not abl to navigate the electronic route. Guy was very helpful. When small order arrived all the parts were male, I needed female. Don't know what happened,am a little unsure what to do at this point.”

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Posted 2 years ago

Hi Ronn - there are multiple ways to get in touch with us: https://sprinklersupplystore.com/pages/contact-us We're happy to help you get this resolved. It looks we had a phone conversation where you were asking general questions about ordering, but the order was done on the website. Regardless, reach out and we'll help you with a return and ordering the correct parts.

Posted 2 years ago

“Great communication and product. A pleasure to deal with.”

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Posted 2 years ago

“Very prompt in responding to the order. Delivery was fast”

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Posted 2 years ago

“The product I bought was a good price but the shipping made it more expensive than buying it in a local store. Paying over $6.00 in shipping to receive two caps that are under an ounce, then having to wait four days for them to arrive was frustrating. I had no choice because the items were not available in our local stores.”

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Posted 2 years ago

“Found what I needed. The price was good and I received the items in a timely fashion. Thanks.”

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Posted 2 years ago

“Hi Deny, Thanks for asking. I ordered 6 sprinkler head gaskets and one sprinkler adjuster key. They arrived in good time. thanks. I also received 6 Keya and one gasket in a second packagee. Please check to see if you double billed me. If you did, your rating will go down to a 1. If did double bill please credit that charge Thanks, Joel”

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Posted 2 years ago

Hi Joel - thanks for your review. I'm showing one order, one charge, and one shipment for you. You might want to double check to see if you accidentally placed the same order with another company as well.

Posted 2 years ago

“Correct order delivered with reasonable prices and shipping time.”

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Posted 2 years ago

“Order was complete and shipped on time”

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Posted 2 years ago

Sprinkler Supply Store is rated 4.7 based on 5,371 reviews