Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 4,749 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 4,749 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

Write Your review

Tell us how Sprinkler Supply Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sprinkler Supply Store 5 star review on 23rd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found what I needed. The price was good and I received the items in a timely fashion. Thanks.”

Helpful Report

Posted 8 months ago

“Hi Deny, Thanks for asking. I ordered 6 sprinkler head gaskets and one sprinkler adjuster key. They arrived in good time. thanks. I also received 6 Keya and one gasket in a second packagee. Please check to see if you double billed me. If you did, your rating will go down to a 1. If did double bill please credit that charge Thanks, Joel”

Helpful Report

Posted 9 months ago

Hi Joel - thanks for your review. I'm showing one order, one charge, and one shipment for you. You might want to double check to see if you accidentally placed the same order with another company as well.

Posted 9 months ago

“Correct order delivered with reasonable prices and shipping time.”

Helpful Report

Posted 9 months ago

“Order was complete and shipped on time”

Helpful Report

Posted 9 months ago

“I would have given 5 stars, but I ordered over $200 worth of Hunter sprinkler heads and it would have been nice to throw in one of the adjusting tools for free. When I got my order, I realized that I should have ordered one of the tools. I ended up placing an order for a tool and had to pay twice as much as the cost of the tool for shipping. Disappointed!”

Helpful Report

Posted 9 months ago

“product works the problem is delivery took about 10 days”

Helpful Report

Posted 10 months ago

“Easy ordering with most items in stock. Prices seem to be higher than other large sprinklers online stores”

Helpful Report

Posted 10 months ago

“The website has everything, the prices are amazing, the shipping speed was great, BUT…some changes need to be made in the packing department. Of the 3 packages I received, 2 of them were partially split opened with loose tape that lost its “stick” by the time they got to my doorstep - luckily nothing fell out - there were a few small things that were just loose floating around the boxes so it is a miracle they didn’t fall out in transit bc I shook the box out of curiosity and sure enough they flew out on my kitchen table :)”

Helpful Report

Posted 10 months ago

“Sprinkler Supply Store is the fastest and easiest sprinkler supply vendor I have used. Tracking and knowledge of the order is superb. I wish that the app and store had more available common product, some of the prices are higher than the competitors making one want to order from another site. Overall a very good supply.”

Helpful Report

Posted 10 months ago

“I recently purchased two Weathermatic Max 6 to replace LX series at my residence. Very pleased with the product. Just did not recognize that the spray nozzles did not come with the units.”

Helpful Report

Posted 10 months ago

“Unfortunately it's not posible to order in europe, only in the US.”

Helpful Report

Posted 10 months ago

“Good service and quality of product. They don’t have all the products you might need.”

Helpful Report

Posted 11 months ago

“The saddles were exactly what I was looking for and came faster than expected I will definitely order from you again for parts I can't find locally”

Helpful Report

Posted 11 months ago

“Excellent service and prompt delivery. Also, communication is above par. Keep up the good work 👍”

Helpful Report

Posted 11 months ago

“Just received my order 3 weeks later. Not the company’s fault. USPS lost my package but apparently found it 3 weeks later. Product is exactly what I ordered.”

Helpful Report

Posted 11 months ago

“Quick delivery.....despise the spam mail which I hadn't signed up for, however, the reason 4 the 4 stars”

Helpful Report

Posted 11 months ago

“I was really happy with the store and proceses and shipping time...but the tool you sold me was worthless. Tried to get a head start on some sprinkler valve work and picked up the Toro tool, but not only does the kit come without the pvc required to make it a 'tool', the head of the tool has no way of staying in place. It needs a hose clamp *perhaps*..but should really be a metal head tool with a socket attachment on it. I have no idea why this tool even exists or is sold...I was like buying a pair of scissors and when you open the box, it's two metal bars that the end user needs to file down and make sharp so it can cut something.”

Helpful Report

Posted 11 months ago

“Product is great, but received an email almost daily which is not appealing”

Helpful Report

Posted 11 months ago

“Ordered a bulb. Arrived quickly but it was the wrong one. Called the company and the correct one was sent immediately. They even let me keep the wrong one as I can use it for another time.”

Helpful Report

Posted 11 months ago

“All has worked well”

Helpful Report

Posted 11 months ago

Sprinkler Supply Store is rated 4.7 based on 4,749 reviews