Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,410 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,410 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick shipping and returns are easy. They also offer a 10% additional credit if you go with a gift card for reimbursement. Awesome username”

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Posted 2 months ago

“Great product”

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Posted 2 months ago

“Very responsive, website is easy to navigate, based in Traverse City, MI yay! Recived progress emails throughout the order process. The inventory and selection of product manufacturers is very comprehensive. Great experience overall!!!”

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Posted 2 months ago

“Great good service”

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Posted 2 months ago

“Easy to order, fairly priced with quick delivery.”

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Posted 2 months ago

“Representative went out of their way to help me solve a difficult diagnostic issue. Shipping was fast and got me up and running so I could winterize my system,”

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Posted 2 months ago

“Excellent price along with quick deliver. Item came new as advertised. They kept me in the loop with updates email on my order status.”

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Posted 2 months ago

“A contractor broke the cover on my ICV cover with a skid steer but it didn’t damage the box so I looked for just a lid and Sprinkler Supply Store had the exact unit that I needed and at a decent price. They shipped super fast and reasonably. The part arrived just in time to keep a rainstorm from mucking up the well of the box. I will definitely be looking to them again for future needs!”

Sprinkler Supply Store 5 star review on 18th November 2025

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Posted 2 months ago

“They have a great selection and sent everything I ordered, which was 20 different kinds of items and multiple quantities of some. However, it took 13 days to receive the first part of the order, and three more days to receive the rest.”

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Posted 2 months ago

“Finding a irrigation valve box of the jumbo dimensions I needed was no easy elsewhere, but very please to find it at Sorinkler Supply Store. It was reasonably priced and worked out very well.”

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Posted 2 months ago

“Fantastic service! Multiple followup emails on all shipments. No wondering abut status. If every supplier communicated this professionally, supply chain would have NO WORRIES!”

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Posted 2 months ago

“Excellant customer service. Competitive pricing, free and fast shipping.”

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Posted 2 months ago

“Order and delivery of valve Cover was good. Unfortunately cover was too small and return process is cumbersome as well as availability of larger cover does not seem to be available.”

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Posted 2 months ago

“My confirmation only showed partially packed item count. I had to call only to find out another warehouse will provide the balance of items. Your system should state such so partially filled orders let the buyer know such.”

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Posted 2 months ago

“I needed parts to shut off some sprinkler heads. The Sprinkler Supply Store had everything I needed and their shipping was super FAST. I highly recommend this store.”

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Posted 2 months ago

“Muy buen servivio y excelentes precios Very good service and excellent prices”

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Posted 2 months ago

“Got exactly what I ordered. About 25% less than I could purchase it around here. Shipping took a few days but I wasn’t in a hurry. Good job!”

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Posted 3 months ago

“Everything I ordered was delivered in a reasonable time. Nothing was missing or broken. That shouldn't be a big deal, but these days, that seems like a miracle. It's always good when you don't have to contact the company that you ordered online from. In my opinion, it usually means they have good employees who do things correctly the first time.”

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Posted 3 months ago

“First time I've used this store. Decent web page. Easy to navigate to the product I needed. They filled the order and it was on the way the next day. I do have to mention that I only had one item on the order but the response was rapid. In other words, they actually had it IN stock. I definitely plan on using the sprinkler supply store in the future.”

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Posted 3 months ago

“I appreciated the quick turnaround of my item. I even called the store to ask some questions and they were quick to respond, as well as sent a video to help me with installing my item.”

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Posted 3 months ago

Sprinkler Supply Store is rated 4.7 based on 5,410 reviews