Sprinkler Supply Store Reviews

Name: Sprinkler Supply Store
Rating: 4.72

4.7 Rating 5,371 Reviews

94 %

of reviewers recommend Sprinkler Supply Store

4.7

Based on 5,371 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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Sprinkler Supply Store 5 star review on 19th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sprinkler Supply was quiick to answer any question about my order as well as letting me know when there would be a delay because of inventory issue. However even in that case the order arrive quickly and without issue.”

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Posted 3 weeks ago

“Actually I thought I ordered 6 of the brown top replacement heads, but I received 2 orange top replacement heads. Otherwise it was quick shipping.”

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Posted 3 weeks ago

Hi William - thanks for your review! I checked your order and the order was definitely placed for (2) MP800SR90, which have the orange tops. Your order would have been about $28.00 more if you'd ordered six of the other ones. Reach out if you need assistance with returning anything and ordering the correct parts.

Posted 3 weeks ago

“Correct part arrived on time. Shipping was a little expensive, but that's the way it is . Thank you.”

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Posted 3 weeks ago

“So far I've only ordered once, but the website was clear, ordering was easy, and shipment was quick. I would order again for sure.”

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Posted 4 weeks ago

“They always to have what I need when I need it. Fast shipping and good prices. Thank You”

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Posted 4 weeks ago

“The few parts that I needed for my sprinkler system were delivered in a few short days st a reasonable price. I am very pleased and will use Sprinkler Supply Store again if I need more parts.”

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Posted 4 weeks ago

“After installation (Requiring cutting adapting and gluing of valve to piping) of the new station control valve, leak problem still existed. On disassembly of the valve, found the diaphragm defective (Mis-manufactured and not seating properly). Ordered a replacement diaphragm and installed to correct leaking. Point is, would have to have cut the system again to try to go exchange the valve which was not really an option.”

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Posted 1 month ago

Hi Douglas - thanks for the review. I took a look in our system and it looks like you purchased that replacement diaphragm from us but not the original valve. Had the valve been purchased from us, we would have sent out the diaphragm at no charge. Defective items from the factory are something that every reseller has to deal with from time to time. The WAY that the reseller deals with this type of issue is where the extra value lies!

Posted 1 month ago

“You guys are phenomenal!! My part got returned to sender for some reason, but the sprinkler store was very accomadating and replaced my part same day.”

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Posted 1 month ago

“Ordered two sprinkler rectangular covers and they fit perfectly. Only store I could find my size was the sprinkler supply store.”

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Posted 1 month ago

“Could have notified me in advance that item was back ordered. Otherwise easy process.”

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Posted 1 month ago

“got all my items extremely fast and was easy to order from”

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Posted 1 month ago

“The solenoids for the Silver Bullet valves work great.”

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Posted 1 month ago

“Had just what I needed: A check valve for my new Hunter Pro Spray pop up sprinkler head. It was easy to intall and solved my seepage issue when the sprinkler system system shut off. Deivery was quick.”

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Posted 1 month ago

“Product was not available at my local stores. Was able to order and get the material in just a few days. Online ordering was simple and the tracking for receiving my order was great.”

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Posted 1 month ago

“It took them awhile to get the nozzles in stock, but now I have a nice inventory of TORO 570 NOZZLES to keep my old pop ups alive. Thanks”

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Posted 1 month ago

“Supply Store had the product I was looking for at the best price I could find including shipping. Shipping was quick and there was communication as to tracking.”

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Posted 1 month ago

“They had what I needed when few other online sources had it. They sent it to me in a few days.”

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Posted 1 month ago

“This site was easy to navigate and product was delivered quickly.”

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Posted 1 month ago

“Great service! Very knowledgeable! Quick service!”

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Posted 1 month ago

“Excellent responsive and accurate service.”

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Posted 1 month ago

Sprinkler Supply Store is rated 4.7 based on 5,371 reviews