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Sprinkler Supply Store Reviews

4.7 Rating 5,246 Reviews
94 %
of reviewers recommend Sprinkler Supply Store
4.7
Based on 5,246 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Sprinkler Supply Store Reviews
Visit Website

Phone:

231-486-5001

Email:

info@sprinklersupplystore.com

Location:

571 Blue Star Ct. Traverse City, MI 49685
USA

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The part I needed was the correct part. The staff was very helpful.
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Posted 1 week ago
Very pleased with the price and the quick response I received on my order. We’ll done!
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Posted 1 week ago
So happy to find your website and be able to purchase two specialty sprinkler nozzles from Toro! Neither was available for me locally, nor on Amazon (sorry--I usually check there first, lol). But you had them available, super reasonable cost, and fast shipping. Very happy to know about your store.
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Posted 2 weeks ago
I needed something the big box store didn't carry and Sprinkler Supply Store had a huge selection of them and got it to me quickly. I was very impressed the experience, from shopping, to checking out to follow-up. The items arrived quickly and packaged well. Would not hesitate to order from them again.
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Posted 2 weeks ago
Easy to order, quick to deliver - just what you need
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Posted 2 weeks ago
Easy to use and works well. Had the older version and love this one too!
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Posted 2 weeks ago
I'd like to thank the folks at Sprinkler Supply Store. The ordering process was easy and the price was right.
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Posted 2 weeks ago
Had exactly what I needed and via text message, was ablr to answer my questions.
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Posted 2 weeks ago
I wanted to order an FX Luminaire light fixture. I googled the exact product code and I clicked a link to your website. The exact finish that I wanted was pictured. I placed the order not realizing that the last 2 letters in the product code were not BS (natural brass) but BZ (bronze metalic). When the fixture came, I was suprised it was the wrong finish. I blame the website for not having the correct fixture color pictured...how hard is that to do? So I needed to send the fixture back at my expense ($20) and was hit with a 20% restocking fee (another $25). At no time during this process did Sprinkler Supply admit and contribution to the problem. This $45 hit was about a third of the cost of the fixture. Very disappointed!
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Posted 2 weeks ago
Hi Steven - we definitely recommend that our customers read the product descriptions, as the manufacturer's stock product pictures aren't always accurate depictions of the actual color. Both the description on the website and your order confirmation would have definitely indicated that you ordered the Bronze Metallic version as opposed to the brass version. We weren't carrying the Natural Brass version at the time the order was placed, but when you contacted us about the return we added the part and sent you the link so that you could take advantage of our 110% store credit option. That would have eliminated the restocking fee and given you an additional $13.31 to offset the cost of shipping the incorrect part back to us.
Posted 2 weeks ago
Great prices and quick service!
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Posted 2 weeks ago
Such a pleasure doing business with these folks. Fast and professional all the way, entertaining as well. Highest Recommendation!
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Posted 3 weeks ago
I am a 73 year old woman and you were very helpful with the right advice on purchasing the kit to fix my Hunter sprinkler. I couldn’t find the part online at Home Depot and when your site popped up I went to it. I am so glad I did. I’m in California and I even did a little research about you, reading the information you have online. I’ve told my son about you also. The part worked perfectly. I’m so glad it did because I didn’t want to pay my landscape guy $100 to replace the entire valve which is only about a year old.Thank you for your chat box and answering my question quickly.
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Posted 3 weeks ago
good selection of products at good quantities.
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Posted 3 weeks ago
They had the parts I needed to fix my 20 year old sprinkler system that were not available at any local hardware stores.
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Posted 3 weeks ago
Great service, product and follow up! I had a very small order, but they didn't treat it like one. Have shopped here before and certainly will again. Thank you!
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Posted 3 weeks ago
They usually have what I need in stock.
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Posted 3 weeks ago
good parts fast shipping
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Posted 3 weeks ago
Have ordered before. Good business. This time was just some sprinkler filters. They were out of stock, as were others. They held my order, kept me posted and shipped promptly when new came in.
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Posted 3 weeks ago
Website, easy to use order came right on time.
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Posted 3 weeks ago
I needed an older rain bird valve, and was hard to find, but this store had it. Good price, easy to order, fast shipping.
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Posted 3 weeks ago
Sprinkler Supply Store is rated 4.7 based on 5,246 reviews