I wanted to order an FX Luminaire light fixture. I googled the exact product code and I clicked a link to your website. The exact finish that I wanted was pictured. I placed the order not realizing that the last 2 letters in the product code were not BS (natural brass) but BZ (bronze metalic). When the fixture came, I was suprised it was the wrong finish. I blame the website for not having the correct fixture color pictured...how hard is that to do? So I needed to send the fixture back at my expense ($20) and was hit with a 20% restocking fee (another $25). At no time during this process did Sprinkler Supply admit and contribution to the problem. This $45 hit was about a third of the cost of the fixture. Very disappointed!
2 weeks ago
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