I never like writing negative reviews but feel this is warranted with this firm of solicitors as the public need to be warned. It is surprising that the Solicitors Regulation Authority has not taken action given the failures of this firm. Examples include failure to respond to communications, incorrect advice, inaction and generally an air that they are not actually on the client's side. The public trust that solicitors will conduct themselves professionally and in the best interests of their clients. Sadly, there are huge concerns about this firm from their reception staff to their management.