Closed account when asked not to, sent bills to wrong address, wrong billing amount, didn't know a meter had been fitted, the list goes on....when I tried to contact them to give them the £3.99 they still claim is owed, no on with sufficiently good English to understand what I was trying to achieve. After nearly 40 minutes, the lady admitted she had no idea how this had happened, or what to do about it...........and hung up! This lot make the Met look efficient.
