Absolutely awful company. I knew nothing about gas and electric bills, so I when I signed up and was told I’d have to pay £50 (roughly) every month (which I paid without fail) I was very happy to sign up to SSE.
When I moved out I was suddenly told with no warning that I owed £700. I called up SSE straight away and was told on the phone by a member off staff that it was a mistake and that I owed absolutely NO money. But the letters and emails kept coming, threatening debt collectors. I’m 22 years old and work 7 days a week, I work so hard but still don’t have an extra £700 floating about. I continued to email and call back, but with no luck.
I paid the bill yesterday because I was so worried about the repercussions (debt collectors, ruined credit score) but now I don’t even have enough money for my rent and I STILL haven’t heard back from SSE about all this. So incredibly upset and disappointed. Would give 0 stars if I could, I do not recommend.