Terrible customer service of the phone. As one example, I waited 22 minutes to be connected. Then, the SSE person's system had a problem and I was transferred. I was then provided misinformation about the money owing on my bill. When I made this issue aware to the representative, they transferred me to another sister company. The representative informed me my account was with SSE and transferred me back, at which point I was dis-connected. I start all over again, and have been waiting 22 minutes! The worst service over the phone I have ever experienced.
