Been with SSE for over 40 years, Changed to new tariff v21 yesterday, today asked to set up a direct debit,I have never had a direct debit in all that years ,we always payed by they’re payment card at the local pay point and we are in credit by over 500 ,I asked if I could carry on paying the same way and was told no, But I can carry on paying like this on a standard tariff, Please can someone explain the logic in this …,so I will get my credit back of them one keep it in my bank and pay my bill as late as possible , I just wanted to secure our bills as my wife has Dementia, if something happens to me first the wife can’t do banking, this Company is not very thoughtful , understanding or caring of peoples problems