Having moved into a council tenancy in November we were advised to us this company.! What a joke. Have spent the last few months after having smart meter fitted trying to resolve why the meter still has no usage. Meter still has 00000 so hey we have free gas! After endless calls and emails we still have no resolution. Not sure where staff are recreuted but obviously don't understand English or even their job. So SSE in this really difficult time when you are taking 150 pounds a month for service get real!!