Called today at 15.42 but took 35 minutes to get an agent then agent was absolutely rubbish and never ever tried to help me at all. Agent spoke to me for hardly a minute or so and put on hold for another 20 minutes. Then spoken again for same amount of time and put me on hold. What a time waster agent that was. SSE should investigate and sack that agent because of the very rude and non professional behaviour of the agent. Wasted my one hour for nothing.
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