This company are a joke. I wait on the phone for an hour to get put through to a an advisor who I explain my numerous problems to him about the app not taking meter readings and that my credit is wrong on the app to all of a sudden with out him telling me all of a sudden playing music for another 10 minutes and getting put through to someone with limited English and was very hard to understand. I explained my problem to her without her being able to listen and understand it. I was then played more music for another 5 minutes and I got so fed up I put the phone down. There is always problems with SSE apps. I would not recommend this company to any body. They just don’t seem to solve problems and there is usually plenty of them with SSE.