1 star is way to much but there you go, customer service is utterly crazy were is the customer service in the call centre in Tim buck to were thay cut you off and call you boss who's boss by the way lol. I have rang so many times I have given up know ones knows Wots going on, been on the phone for hours and hours, then get passed around allday. All I wanted to do was talk about my bill it's impossible Wots going on!!? I read all the other customers reviews same thing messing people about why are you doing it??? You left me with no electricity it took 2 days to sort it out thay was just being passed around allday everyday over and over again why!! Had a email saying get in touch I tried for 4 hours but once again nothing why!!!? Its crazy.