Despite several emails to Customer Services and CEO, despite a formal letter of complaint, despite the fact SSE have closed their Customer Service email address but still advertise it, despite many telephone calls to SSE, despite SSE three promises to put my Government Energy help payments, NOT ONE REPLY HAS BEEN RECEIVED AND NOT ONE GOVERNMENT ENERGY PAYMENT HAS BEEN MADE TO ME. SSE is an appalling company who has a shocking and unacceptable customer service system that FAILS to customer.