I had a problem saturday they removed my smart meter out and put an old pay as go in with £emergency and no top up card I got a card Monday but it wouldn't register my gas run out yesterday and I've been told this morning thers a problem with top up cards not registering and my meter needs to be changed but no engineers are available im supposed to be a priory customer because I have serious health problems I can't cook and have no heating its minus 6 today