Despite avoiding windfall tax because of a weak conservative Pm, they are so stingy and money grabbinng greedy that they cannot employ staff to man the phones. . Any company that makes you queue more than 5 minutes doesn't deserve customers. these diabolical see you next tuesdays made me use 90 minutes of my time, an entire battery charge , 3 months normal credit on pay and go for a single phone call, and I still have no gas. Avoid this company like the plague they are disgusting when it comes to customer care. i have resorted to emailing them as the phone is so defunct, 5 emails, 5 days they have not even replied. i am vulnerable with a health condition, and all I am asking is to switch on my gas so I can eat and heat and have a shower.