Connor
Firstly, I do not complain about matters like this but I had to leave a review somewhere. I moved into my 2 bedroomed flat in August 2019, this being my first property I hadn't looked much into electric so picked the one that my estate agents recommended. I was forced to pay £270 for three months electric. After multiple phone calls to reduce the cost.....only down to £230, the next month's bill was the same amount. I phoned up to complain again and got it reduced. SSE then went on to increase the price to make up for their lose the previous month making it up to £310. After multipe phone calls again got it reduced to £280. I then tried to leave the company whilst only having one month's worth of electric I have been charged £270 again! For one month! I have phoned them up and got nothing but abuse chucked at me and have been told I have been under charged for my electric in the past 9 months! I have been forced to pay out well over £1000 on electric for a 2 bedroomed flat that I only spend 1 day off in and 3-5 hours on and evening using electric. The company constantly harassed me with hundreds of letters about debt collection whilst I was trying to get costs reduced. The team members that I dealt with were all absolutely useless to say the least. All in all I would give them 0 stars but I cannot. The worst decision in my life.
3 years ago
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SSE has a 1.1 average rating from 405 reviews

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