Do not order from them. Second time ordering, yes, I fully regret it. First time, they sent me a damaged Marni bag. The top flap was a bit bent out of shape but considering the discount I kept it. The second recent and my LAST time with Ssense, the Lemaire bag is still processing for a week. The delivery date the website indicates when purchasing is fraudulent. I filed a claim with my credit card company. I've been in communication with their customer service & they've provided some bogus excuse about changing to a new shipper company. I don't believe them. By the way, the Marni bag came with no dust bag and looked as though it basically just thrown in the box. I should have paid the $200 more from the Lemaire website and purchased it there. Regrets but no more Ssense.