Most terrible customer service! I ordered JPG dress I received the dress with tags I’ve tried literally once and the shoulder part was not fitting my shoulders so I returned the dress within few days and within policy, I got an email with photos that it had a stain in the back and they were asking me if I wore it?! I literally tried once! I explained multiple times that I didn’t or notice any stain in the back at all that it can’t be my stain as I don’t even wear make up! I tried the dress ONCE and they don’t want to give me refund I am escalating this matter and I’m absolutely sure I will win because I NEVER WORE THE DRESS! Shame on you SSENSE.com! I will never shop your website again! This is a website that has return policy and I did NOTHING wrong! I will not recommend this website ever again!