I ordered a few dresses to try for a wedding where I am a bridesmaid . I had read the returns policy on stacees so ordered one from there. Once it arrived it was slightly the wrong shade that we wanted so I instantly went online to try and return it. This is where the trouble begins. It is impossible to return anything to this company. After raising a ticket I did not hear a response for about 4 days. When I finally did. I got asked to send over photos of the dress, I found this strange but did so. I have since heard nothing. I have contacted them on live chat numerous times and fobbed off everytime. I’m currently stuck with a £100 dress that I do not need and will never wear. The whole service is the worst iv ever experienced and let’s face it just a massive scam to steal peoples money. If you are reading this and thinking of buying anything from this site. Don’t do it. I am going to take it further but I assume by the looks of the reviews they get this happens a lot and they really don’t care much.