Stacee's Reviews

Name: Stacee's
Rating: 1.17

1.2 Rating 643 Reviews

4 %

of reviewers recommend Stacee's

Company Reviews

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Metrics

1.2

Based on 643 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 49%
Accurate And Undamaged Orders	Greater than 71%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Stacee's 1 star review on 24th October 2025

(FREDMERCY 3 4 7 AT GMAIL.COM) Help Me Recover My Lost Cryptocurrency From A Scam

Anonymous

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their consistent excellence inspires trust — blending professionalism and genuine care to ensure every detail is managed flawlessly.”

Helpful Report

Posted 5 days ago

“Stacee’s Boutique is a scam. They said they would ship the dress I ordered for my daughter’s homecoming in two days. We didn’t receive the dress until a week and an half after her event. When she tried on the dress it was way too short. If she bent over even a little bit her underwear would show. She did not wear the dress and the tags were on the dress. I started the return process the same day we received the dress. The return process is a complete waste of time. Customer service, if you even want to call it that (someone in the basement of their house most likely), communicated with me about the return. They never would commit to accepting the return but told me to do things like take pictures of the dress with tags intact (which I did). 24 hours later they responded and told me they would give me $25 refund and recommended that I should sell the dress to a secondhand store. I told them how about since the dress is brand new and my daughter has never worn the dress they give me a full refund/pay for shipping and they resell the brand new never have been worn dress. Needless to say we had back and forth email communication with zero resolution. They did this for two weeks and that ran the time out per their return policy. I will never buy another dress from this online store; it was a huge mistake. I wasted $150 on a dress my daughter cannot wear, and did not receive in time for the event and to top it off I paid $16 for shipping to expedite the process. The dress from Stacees’s Boutique will end up being a goodwill donation. Hopefully someone will end up being able to use it.”

Helpful Report

Posted 6 days ago

“I never realized how much real support could mean until I worked with the best. Their professionalism, dedication, and precision turned my stress into lasting confidence.”

Stacee's 1 star review on 21st October 2025

Helpful Report

Posted 1 week ago

“Thank you for your commitment and professionalism during this process. Your positive attitude and consistent effort have had a real impact and are greatly appreciated.”

Helpful Report

Posted 1 week ago

“I ordered dresses for my daughter. It was too large and she did not want to wear it. I complied with their "return" policy. I sent pictures of the unworn dress with tags. They responded that they would return approximately 15% of the cost. They need to just state that all sales are final. Their "return" policy is a complete fraud. If you love the dress great. The dress was of medium quality, but you better be sure it is the one you want and that it will fit perfectly otherwise, you will be losing money and have unwanted clothing.”

Helpful Report

Posted 1 week ago

“They were patient, empathetic, and understanding. They let me explain everything without judgment. That kind of treatment made me feel valued and gave me the encouragement I desperately needed.”

Stacee's 1 star review on 16th October 2025

Helpful Report

Posted 2 weeks ago

“Bought a dress which was far too big and requested a return within 14 days according to their return policy. They asked for pictures, which I sent of the original packaging and tags all still attached. They offered for me to alter the dress at £80, which I refused because the dress has built in bra cups which was too big for me. I asked if I can please just return the dress, as I didn't want to hassle with back and forth alterations. They again offered me a lower alteration price OR a partial refund of the original cost of the dress. They won't provide me with a return address or a full refund and how now stopped responding to my customer service messages.”

Stacee's 1 star review on 15th October 2025

Helpful Report

Posted 2 weeks ago

“— they don’t just promise results, they deliver them!!!!!”

Stacee's 1 star review on 14th October 2025

Helpful Report

Posted 2 weeks ago

“They are reliable and supportive team.”

Helpful Report

Posted 2 weeks ago

“I honestly didn’t expect to find such a dependable team their support made a tough situation so much easier to handle.”

Stacee's 1 star review on 13th October 2025

Helpful Report

Posted 2 weeks ago

“I honestly didn’t expect to find such a dependable team their support made a tough situation so much easier to handle.”

Helpful Report

Posted 2 weeks ago

“I honestly didn’t expect to find such a dependable team their support made a tough situation so much easier to handle.”

Helpful Report

Posted 2 weeks ago

“They are not only highly skilled professionals but also genuinely trustworthy...”

Stacee's 1 star review on 7th October 2025

Helpful Report

Posted 3 weeks ago

“Their team responded almost instantly, offered clear guidance, and took the time to truly understand what I was going through. They were patient, attentive, and genuinely committed to finding a solution that worked for me.”

Helpful Report

Posted 3 weeks ago

“They claim that it’s easy returns within 14 days. We got our dress and not only did it cost 187.00 the dress doesn’t fit my daughter, and quality was horrible. Literally the material was falling apart the sequence was falling off. They are impossible to work with. We don’t get our money back. I will never buy from them again nor will i suggest any of my friends to buy from them.”

Helpful Report

Posted 3 weeks ago

“The support team took the time to truly understand the complexities of my issue, listening closely to every detail I shared. Their patience and commitment to fully grasping my needs before proposing any solutions were evident throughout the process. It was clear they weren’t just looking for a quick fix, but for a thoughtful and lasting resolution.”

Stacee's 1 star review on 6th October 2025

Helpful Report

Posted 3 weeks ago

“Do not buy from Stacees! I ordered a standard size which, by their return policy, can be returned within 2 weeks. I emailed them the day we received it that it didn’t fit properly. After sending pics, measurements, etc. they admitted that the dress was improperly made, but they are demanding that I pay to ship it back (approximately $40, according to them). Worst customer service ever.”

Helpful Report

Posted 3 weeks ago

“Awful !!! Do not order a dress from Here !!!! They sent a completely different coloured Dress and are refusing to give me a refund even though under the Consumer Rights Act 2015.they have to Avoid avoid avoid!!!!!!!!”

Helpful Report

Posted 3 weeks ago

“Fast results from a trustworthy company..”

Stacee's 1 star review on 4th October 2025

Helpful Report

Posted 3 weeks ago

“I did not even order a custom dress just selected a standard size. When the dress hit the quality review phase I tried to contact Stacee’s but you can only communicate via chat which is annoying. I explained I am in the US and paid expedited shipping and can they mail today since dress in finished and get it approved today through quality review and she said yes it will ship out today. A week later still no dress and now a lie they attempted delivery yesterday. Our front gate security camera shows no footage of a delivery truck at the gate at the date/time they told me delivery was attempted. You cannot contact their shipping company either and can only talk to AI chat. I also checked my phone log on that day and no calls from the front gate directly attempting access to my home. They have now said they will attempt a second delivery even though there was never a first attempt. This will be after my daughter’s dance so completely useless. I cannot comment on quality of the dress because still have not received it. I have now read from others customers return process is a complete nightmare and they charge your for return and try to pay you some small fee to just keep the dress so this should be continued frustration dealing with Stacee’s. You cannot contact them directly only talk in chats. Will never order from this company again.”

Helpful Report

Posted 3 weeks ago

Stacee's is rated 1.2 based on 643 reviews