If I could leave zero stars, I would. This company claims to accept returns, but that’s far from the truth. When I tried to return a dress, they offered me just $15 to keep it—saying it would be “destroyed” in their warehouse because they don’t resell dresses, as they are supposedly “custom-made.” I’m not sure how it’s custom-made if I received the dress internationally within five days. They also said I’d be responsible for the material cost even if I did send it back and couldn’t refund more than $30.
The dress itself was pretty, but the bride (my friend) didn’t like the shade, which is why I needed to return it. Unfortunately, their policies are misleading and the customer service is frustrating at best. Don’t get scammed like I did—shop elsewhere.
3 weeks ago
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