Stacee's Reviews

1.2 Rating 312 Reviews

6 %

of reviewers recommend Stacee's

Company Reviews

Questions

Metrics

1.2

Based on 312 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Has anyone managed to get a return address for these clowns ?

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Asked by Anne (11 months ago)

Is there a shop were I can come and try them on

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Asked by Tilly (2 years ago)

Do you have a shop that sells your dresses

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Asked by E mcHale (4 years ago)

Has anyone done a dispute to this company via the bank. I have and the bank has refunded me the cost of the dress. I have now received a email from the company saying they will take me to court. Has anyone else been in this situation. Would appreciate a bit a advice are they just using scare tactics.

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Asked by Claire Thomas (4 years ago)

Hi Claire I now find myself in the same position. They are refusing to answer my emails and I'm now going to contact my bank for a refund. What happened after their threat to you? Kind regards

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Answered by Kylie Dobbs dobbs (1 year ago)

I would like to order a dress for my daughters wedding but I'm put off by all the bad reviews, are stacee's really that bad.

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Asked by Angie (6 years ago)

Please don’t! They are using Uk website and is a china company...... I bought a mother of a bride outfit from them £120, completely different from picture. And they insisted that is the same.... customer service is 0...... better off buying in the sale and have much more guarantee

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Answered by May Tang (6 years ago)