Stacee's Reviews

1.2 Rating 333 Reviews

6 %

of reviewers recommend Stacee's

Company Reviews

Questions

Metrics

1.2

Based on 333 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Stacee's take to deliver?

Helpful Report

(3 weeks ago)

Stacee's normally delivers over 7 Days.

Helpful Report

(3 weeks ago)

29.41%

Industry Average

“ "delivery to us isn't guaranteed, order another dress for an extra £85", then some story about how its tailored to you even though it wasn't in my case and they won't be able to re sell it! No alterations were made to it whatsoever. ”

- Rebecca owen

“ Because if you insist on sending it back, the delivery is unstable and have some risks, including to the lost, damaged and tariff. ”

- Anonymous

“ i will start by saying i have spent over £300 in total of two dresses which both were not wearable! first dress that arrived, it was damaged because of poor delivery. ”

- kerri jenkins

Stacee's Reviews

Delivery - Slow