Stacee's Reviews

1.2 Rating 323 Reviews

6 %

of reviewers recommend Stacee's

Company Reviews

Questions

Metrics

1.2

Based on 323 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Customer Service

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How does Stacee's deliver?

Helpful Report

(2 weeks ago)

Stacee's delivers items by Courier and Postal Service.

Helpful Report

(2 weeks ago)

25.00%

Industry Average

“ I ordered dresses for the bridesmaids in my wedding and paid £86 for garaunteed expedited delivery to ensure they arrived on time. ”

- Charlene

“ "delivery to us isn't guaranteed, order another dress for an extra £85", then some story about how its tailored to you even though it wasn't in my case and they won't be able to re sell it! No alterations were made to it whatsoever. ”

- Rebecca owen

“ Because if you insist on sending it back, the delivery is unstable and have some risks, including to the lost, damaged and tariff. ”

- Anonymous

Stacee's Reviews

Delivery - Slow