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Anonymous
I would give this company no stars if I could. I ordered a dress for a wedding and unfortunately could not use it. When I attempted to return it, the company gave me the runaround about the return process and wouldn’t give me a clear return address for quite some time. Eventually, they provided an address—but failed to mention it was in China, something that’s nowhere clearly stated on their website. They also refused to issue a full refund and emphasized that return shipping is the customer’s responsibility, despite offering no transparency about the true cost. When I went to ship it back through UPS, I was quoted $300–$400 just to return a $100 dress ($120 with shipping included). Absolutely outrageous. This feels deceptive and dishonest. Be extremely cautious before purchasing anything from them—especially if you think there’s even a slight chance you’ll need to return it. There are far better companies out there that are upfront about their policies and don’t bury international return costs in the fine print.
3 weeks ago
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