I feel awful knowing that so many others didn't have as positive an experience as I did, because I can't fault them. Ordered a custom size wedding dress, got an email same day asking for additional measurements because of the style and then they got to work. Dress was done in just over a week and then another week to arrive, I got it yesterday in a nice Stacees dust bag for future storage. It fits like a glove and its very heavy which surprised me, came with tags on and even stickers with my measurements on. Id love to share a photo of the dress so everyone could see how well made it is but I'm not married yet so wouldn't want to risk someone seeing it!! I'm so excited to wear it on my wedding day and can only hope others in future get the same experience I did.