I ordered two dresses for my daughter to try on and neither fit to her satisfaction. I not only read the refund policy but made sure it was fine to return via email and they said yes. I asked for a refund and the customer service has been terrible. They take days to get back to me with a short sentence reply asking me for something else. I am still waiting. I would not recommend ordering anything from this site unless you are 100% sure you are keeping it. In the prom dress world that is hard to do.
1 year ago
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