THE WORST COMPANY I HAVE EVERY COME ACROSS--- THERE IS NO MENTIONS ON THE WEBISTE THAT THE DRESSES ARE NON-RETURNABLE AND NON-REFUNDABLE. I ordered my bridesmaid dress in a generic size 12 UK size, which arrived broken and was completely different to the picture they advertised it as, i immediately contacted them advising the dress arrive damaged and as not as advertised, i offered to pay for the return and to get a full refund, they told me that as the dresses are made to order they cannot do anything and are not willing to let me return it, i advise this dress was not ordered based o custom sizes and that it is a generic size 12 and that it is also damaged. These emails went back and forth for 1 whole month, and all the finally offered when they realized i wasn't backing down was a £10 refund, complete SCAMMMM company will never ever use again!!!!!!!!!