I had a problem with a software product (should have read the computer requirements first) and it wasn't compatible with my iMac. I requested a refund and there was in issue at to whether Mashable or the software developer was the one responsible for the refund. Though it took several emails to resolve the issue, Mashable's customer service dep't was instrumental in assuring that I received it. Gratitude for their invaluable cooperation & understanding.
4 years ago
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