I'm a first timer with publishing my own work this year (2016). Robert Wood copy edited two of my stories and I thought he was very friendly, patient, and professional. He polished my work and made suggestions that made sense; which I appreciated and heeded 99% percent of the time. I was a little nervous about working with editors for the first time, but Standout Books.com as a whole has made it a good experience and I will probably be using their services again in the future and recommend them to other writers as well.