first when I ordered the power pressure cooker I was under the Impression there would be free groceries as was shown for the last two months on the tv with a woman holding produce as her free groceries two bags never did it signify the word coupon so I'm expecting free 100.00 free groceries misrepresentation consumer protection and the attorney generals office could verify so I was to order the copper chef xl also to get another 100.00 worth of free produce as shown on the tv well leslie the girl I first talked to took off the copper chef xl so I could get two separate orders however she held up 106.48 and 135.96 at my bank two amounts which could of led to overdrafts every time I called about when my orders would come I had to call back and get a supervisor to make sure I would get things going right some customer service reps seemed unsure of my answers to my products i have received my products which i am happy with however i not happy with not getting 100.00 free groceries as shown repeatly on the tv for the last 2 months being retired from govt free groceries are a god sent this grocery reward coupon site i was sent to is bogus there are no produce coupons for what u see on tv and the woman holding two bags of that are stated to be free groceries never stating coupons you have to add up to 100.00 dollars such a misrepresentation i feel i deserve a free Walmart or giant card with 100.00 free groceries as shown on the tv i wont order off the tv again but off the internet too nerve racking at the age of 60 to deal with i do want the copper chef xl and i like the fryer but will order off the internet. plus a detailed instruction should be shown how to use the power pressure cooker buttons like power delay for instance adjustment time exactly how to do it but last but not least not trying to be redundant BUT I WOULD APPRECIATE MY 100.00 free groceries as shown as what you get for ordering the power preassure cooker xl and it also states the same with the copper chef xl on the tv i hope this helps your customer service attendants thanks Sheryl gandy 1609 wayne st Harrisburg pa 17104