I have not received the Power Cooker yet so I cannot comment on the performance, however I was disappointed when I placed my order via phone gave all the information 7:45 PM on March 11,17 Order placed with Brendan. I did not receive a confirmation so I called customer service on March 14,17 7:00 AM . First person told me there is no order placed at this time. I waited about 10 minutes, called back another customer service rep. said the same thing. I asked for a supervisor. Shara apologized and re-ordered the Cooker 7:05 AM March 14,17. The reason I'm upset had I gone out of town for a week, expecting the product no one called or e-mailed me that my order never went through. They had all my information I saw it when I tried tracking it on my computer I think the call taker put the wrong credit card number down. I was anxious and could not wait to receive the Cooker now it's put back for delivery... even more so if I did not call......Rocco