I hate the fact it only lasted for about a 18 months. It was not abused neither did I use it everyday... you charge a lot of money for your product. I did have extra money for insurance. I thought it would last much longer. I'am very unhappy with it longevity. I hate being a target for your up sailing practice it's ungodly, are you that greedy for money? I was asked to purchase something else it seemed like over 7 or 8 times. This was the second time God forbid calling on the automatic line is even worst the up saling is insulting. You take up my time to put money in your pocket, I didn't feel good and if I did I don't want anything I did not call about. You need to be considerate and not money hungry... Bad customer service, you can't hear for all the background noise, it sounded a mad-house. They need better headsets. Mis-leading, false, all that food does not fit in one.pot... even before you had the 8 or 10 quarts size...