Finding this product at a Sam's Club facility at a Cheaper price with no shipping cost added is the main reason I am rating this purchase on On Line as VERY VERY POOR. With the savings at Sam's Club --I would actually be able to buy at least 4 Power Pressure Cookers and STILL have money left in my pocket. The unbelievable difference in cost buying ON LINE versus going to Sam's Club is a BIG DECEPTION to the Consumers. Yet the biggest nightmare was having to deal with the Customer Service Reps--------that offered only HEADACHES, LIES and Deceptions. Having to learn about the outrageous process and expensive additional cost to RETURN these products-------was beyond a SHOCK. THE LESSON learned in my opinion is SHOP AROUND in your local Stores before you get RIPPED OFF by the ON LINE TV Con Artists. Rosie A. CC,TX