I like the pressure cooker. But not real happy with costumer service and delivery time. I called to order a replacement rubber gasket and was told that it was discontinued and that I could send $25 for a replacement for free. I thought that was absolutely rediculous! So I called Walmart to see if they had the replacement gasket. They said no and didn’t know where I could get a replacement. So I called your company a second time thinking ok I really need this gasket so I will bite the bullet so to skeak and pay the $25 to replace my discontinued one for “free”. The man I spoke with told me that it wasn’t discontinued. He told me that they are fully stocked with replacement pieces and that there should be no problem replacing the gasket. He said we will get it out in the mail on Monday. This was on November 4 and I just received it yesterday. That over a month ago. So yes I am happy that I have it now but not sure I would purchase another one because of the huge hassle with the first phone call. And yes I gave her the correct model number. I would appreciate a timely response to this complaint. Thank you.