First, the parts page on the website is not working. I called the number given on the parts page and waited for 15 minutes to speak with someone who had no clue about your product. Trying to explain the part I need (which is the cap that goes on the the float valve) he told me that it is two pieces with the seal. I again told him I didn't need the vent with seal but the cap that goes on the the vent. He assured me that this was indeed the part I needed and to go online and order it. I told the parts page is not working so he ordered the part for me. It took 12 days for the part I didn't need to arrive. I'm not very pleased with the company or the customer service. I will reserve judgement on the pressure cooker until I get the parts to make it work correctly.