I tried placing the order online three times over a two day period. Each time, I received an error message that I had taken too long and the order had not been processed. I then called your #800 and placed the order. I have since received five pressure cookers, five frying pans with lids, and four cookbooks. I contacted my financial institution and they returned the charges, but you have put them through again. This is over $1000 in pressure cookers. I had to make special trips to FedEx and the post office to send the returns and my checking account is all messed up. NOT HAPPY And the invoices are made out to "john" HELLO???