I purchased the pressure cooker less than a year ago . Used It a few times now it will not Seal in pressure . I contacted the company spoke to the representative advised them of the situation or problem with the pressure cooker . The representative suggested that I purchase a new valve for the pressure cooker at my expense of $9.99. Ok I just spent Close to $100 for the pressure cooker used it about 3 to 4 times now they’re telling me I need to purchase a valve seal in order for the pressure cooker to work . All I can say is that customer service is not what it use to be . I will not be recommending this pressure cooker to anyone nor will I be purchasing any more products from this company . They could have sent me a valve seal and from reading the reviews it seams I am not the only person have this issue.