I wish there was negative stars! I bought this product with high hopes and so did 3 of my friends- all of us experienced the pressure cooker dying and not pressurizing. Called Tristar customer service and they were worthless. Told me product is so bad- they don’t manufacture it anymore. The rep tried to sell me Emeril’s products. Bought emerils air fryer and it’s great. I just want a pressure cooker. She could not even offer me a discount on the ones they are throwing away. I explained to her that amazon is still selling the pressure cooker xl and she said if it dies-it obviously will- take it up with amazon. In this day and age - customer service is imperative. Tristar is absolutely the worst at customer service. I met Emeril before in his restaurant in Miami while I was with Dan Marino and he is an amazing person. I think he would be mortified that tristar is representing his product. Very disappointing.