Quite honestly, the ordering process on your website was great. Then, the shipping BS started taking place. We were informed that the two items were shipped stacked on top of each other, which being concrete should NOT have happened. Then, we were told that they were delivering 1/31/22, but never showed. Then we were told they were arriving on 2/1/22 and never showed, then we were told they were arriving on 2/2/22 and never showed, each time without any notification. When we called to find out what was going on, nobody could get ahold of the driver, and now our client is mad because the didn’t get their product on time. So far, not a great experience with Starfire Direct.