Initially I would have rated them highly. Then our Beton Round firepit started peeling; paint is actively chipping away on the door that houses the propane unit. I filed a warranty claim and was told that I am out of warranty and all they could offer was a Beton repair kit. We've owned this unit approximately 17 months. Ironically, the representative from Starfire acknowledged the amount of paint that had peeled was significant enough that the touch-up pen in the kit would likely not cut it. So he recommended I go to a paint store, purchase matching paint and seal it. Keep in mind, this fire pit is continuously covered when not in use and the entire exterior is covered in the same manner as the door that's peeling. I would have expected a product made for outdoor use to last longer than 17 months. Now we've dropped a couple thousand on a fire pit, and Starfire's resolution is to suggest I purchase paint and sealer, plus my labor and time, to fix a substandard product. Buyer beware.