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Matt M
I purchased a fire pit a year ago for over $3700. Though attractive and substantial... it does not work. After lighting the flame it will extinguish itself after 15 minutes. I have contacted customer service multiple times and they said watch a "video", which I did. There solution is "it may not work with the regular propane tank... you need a bigger one" or you need to "rug up" two together. Unacceptable and disappointing. DON'T USE this company.
7 months ago
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Starfire Direct has a 4.4 average rating from 1,620 reviews