ordered a replacement burner, stainless steel, paid for my order, and did not order anything else (didnt NEED anything else for the moment),, the next day got phone calls and emails from the company, and talked to their rep. He wanted to sell me glass for the fireplace,, I didnt want any, and that same day MY ORDER WAS CANCELLED (??) and.. there was no email, or notification.. what gives?? you would NOT call this customer service.
5 years ago
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