-10 … Very unrealistic, unreliable and awful travel agent. Booked a tour of 5, prior to 3 months and just before 4 week of departure, I just received call from their office and cancelled the tour due to less number of passengers, their unethically practice of tour management. They should inform the customer during the time of booking but never…I asked never been told during the booking was made, then they keep saying sorry and apologize… Thats all they can say … not their work as customers service are better then the management whose hid behind their back…. When I started fuming then say, read section 5, they have right to cancel anything without hesitating while customer get charged for later cancellation if they do.. What a shame of tour operators, total waste of time and effort to plan a such holiday with plenty of emotions…. My daughter’s 15th birthday has ruined, she is crying and upset for whole day because of this stupid tour operators Never ever book Just avoid at any cost they can cancel anytime trust me… and you lost your heart..!