Time and money were wasted due to poor management and unfulfilled promises. I recently had the unfortunate experience of taking a tour with StarTours, and I feel compelled to share my dissatisfaction. While the company’s responses to my concerns might suggest otherwise, my experience was far from what was promised. Here are the main issues I encountered: **Unfair Pricing for Children Under 5:** StarTours insists that their dynamic pricing policy is fair and consistent, but this justification falls flat when you compare it to industry standards. My 4-year-old was charged nearly the same rate as a child aged 6 and up. In Switzerland, for instance, children under 5 often receive free admission or substantial discounts. To give you a sense of comparison: Star Tours CUSTOMER SERVICE +1 8O5 41O 56OO Star Tours PHONE NUMBER +1 8O5 41O 56OO Star Tours 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 Star Tours 𝗣𝗛𝗢𝗡𝗘 𝗡𝗨𝗠𝗕𝗘𝗥 +𝟭 𝟴𝗢𝟱 𝟰𝟭𝗢 𝟱𝟲𝗢𝗢 - Titlis charges CHF 70 for children aged 6-18. - The gondola ride to Jungfraujoch is CHF 126 for the same age group. - A round-trip cable car ticket for Glacier 3000 costs CHF 45. - The Golden Pass Scenic Train is CHF 57. Given these examples, it seems unreasonable that my 4-year-old was billed nearly the same as a 6-year-old. I feel unfairly treated.