I've travelled with my family in "06 Days - Best of Europe without Disney". We stayed in Novotel Hotels & Resorts, 91120 Palaiseau France. My daughter and I was misbehaved by the Novotel hotel reception. I had called the tour manager “Heramb Joshi” to the incident location. I was calling Police but didn’t call as suggested by Heramb Joshi. Later, I reached out to Star tours about the incident. I was surprised that Heramb Joshi didn’t update Star tours about this incident. After so many phone call and emails, Mr. Jigar Damani said that identified reception is not in service for Star tours. Star tour has nothing done to the guest recovery. Star tour doesn’t care about your respect and dignity. Star tours charges traveler hefty money for Quality vacation. I don’t with anyone with face the same situation which I and my family faced, IT IS NOT TRUSTWORDTHY TRAVEL COMPANY AND WORTH WHILE TO LOOK. They screwed their entire vacation. Stay away from this tour company.