I added a medical condition with my Barclays Travel Pack insurance which was accepted and covered by Barclays. I asked Staysure if I needed to tell them about it and they said yes and then charged me £40 to cover my husband for the condition. I said I didn't want the cover as Barclays had it covered, but they said that if I didn't cover the condition with them as well, he might not be covered for any other conditions included with Staysure under our policy with them. Total rip-off. SOOOO annoyed, but I had to pay the premium and, when the policy expires, I most definitely will never be covering with Staysure at all. It is absolutely scandalous.