I had a heart attack November 2023 before I was due to travel in mid December. Staysure would no longer cover me . Thus I had to shift the booking I had. Rebook Travel insurance with another company completely rebook a new travel trip to visit family over Christmas. I spent 4 thousands on this. The claims department run by an external company called Davies refuse the claim I have to go back to Staysure and the best I can hope for is a refund of the remaining time I had on the policy. Avoid Staysure extremely dishonest as they hide behind their policy wording. All I can say thankful I did not have heart attack abroad as in all honesty I feel Staysure would not have honoured the policy at all. DISGUSTING COMPANY.