Do not use! I took out annual travel insurance 2 years ago. I declared all pre-existing conditions (all minor). I was recently incidentally diagnosed with a gall bladder polyp, non serious and no symptoms and have letter from Doctor stating I am fit to travel. I wasn't booked to go away and wasn't making a claim But I rang Staysure to make them aware of this condition (as this particular condition couldn't be reported online) and I was told that Staysure, not only wouldn't cover this condition , despite advertising that they cover Gall bladder conditions but additionally they would now no longer cover my previous declared conditions (one of which is mild glaucoma! ) for which I had been charged an additional £90.